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Official Effective Document
Version 1.0 SAFETY_POLICY

Safety & Key Custody Policy

Effective from:2026-08-20
Scope: All users & customers
Jurisdiction:Sweden (Swedish Law)
Summary & Key Highlights

Vehicle transit safety protocols, driver background validation, tamper-proof key custody, and OTP handover verification.

1. Driver Screening & Qualification

All partner-employed valet drivers undergo strict background verification, criminal record checks, and validation of a valid Swedish Category B driving license with a spotless driving record.

2. Secure Key Custody & Smart Box Integration

Vehicle keys are maintained in tamper-evident, RFID-shielded pouches or locked Smart Boxes during service transit. Key handover requires two-factor OTP code verification between customer and driver.

3. Real-Time GPS Tracking & Speed Limits

Customer vehicles are monitored via high-frequency GPS telematics during transit between pickup addresses and partner detailing bays. Drivers strictly obey Swedish road speed regulations and direct routing.

4. Strict Ban on Personal Use

Valet drivers are strictly prohibited from using customer vehicles for personal trips or unauthorized detours. Route telemetry and mileage are automatically audited against route boundaries.

5. Incident Response & Roadside Assistance

In case of vehicle breakdown or road incident, the platform triggers immediate roadside assistance protocols and notifies the vehicle owner transparently in real time.

This policy and any disputes arising from it are governed exclusively by the laws of Sweden.SAFETY_POLICY · Bilbo Glans AB