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Official Effective Document
Version 1.0 INSURANCE_POLICY

Insurance & Protection Policy

Effective from:2026-08-20
Scope: All users & customers
Jurisdiction:Sweden (Swedish Law)
Summary & Key Highlights

Commercial liability insurance coverage, damage claim resolution, compensation thresholds, and vehicle protection.

1. Comprehensive Commercial Coverage

Every vehicle handled for valet car care is covered by an approved commercial motor trade liability policy with coverage limits up to SEK 10,000,000 per incident.

2. Coverage Scope & Protection Scope

The policy encompasses: (a) Collision and transit damage during valet moves, (b) Paint or mechanical damage sustained during washing or machine polishing, (c) Comprehensive fire, theft, and vandalism protection during partner custody, (d) Third-party property liability.

3. Deductible Waiver for Customers

Customers are completely exempt from deductibles for damage sustained during valet custody. Partner liability insurance covers 100% of verified repair estimates and associated costs.

4. Streamlined Claim Settlement

Claims are managed directly through our dedicated claims resolution desk at claims@bilboglans.se with a guaranteed initial assessment turnaround within 5 business days.

5. Replacement Vehicle Guarantee

In the event that verified damage repair exceeds 48 hours, Bilbo Glans coordinates a complimentary replacement vehicle or equivalent rental reimbursement for the duration of repairs.

This policy and any disputes arising from it are governed exclusively by the laws of Sweden.INSURANCE_POLICY · Bilbo Glans AB